ADMINISTRATION

ENROLLMENTS
Students may obtain enrollment information by contacting:
Registrar
American Educational Institute, Inc.
P.O. Box 356
Basking Ridge, New Jersey 07920-0356
Enrollment may be made by phone (toll free 800-631-8183), by Fax 908-766-9710, or e-mailing aei@aeiclaimslaw.com.

COURSES
AEI courses can be taken individually or as part of a Program.

MATERIALS
The course textbooks and examinations are included in the tuition fee.
Also included in the Program tuition fee is AEI's Claims Law Update. This quarterly newsletter deals with timely topics of critical importance to claims professionals. All current students receive the Update. Once a student has achieved an AEI Designation, he or she will continue to receive AEI's Claims Law Update free of charge.

SCHEDULE
An examination due date schedule is furnished on enrollment. Each Program is scheduled for completion in approximately eight months. Each individual course is scheduled for completion in approximately 30 days.

REPORTING
The progress of each student is reported monthly to his or her company. Grade transcripts are sent to each student upon completion of his or her Program or individual course. Permanent student records are maintained by AEI.

AWARDS
Designations are awarded on completion of the respective Programs.

SUBSTITUTIONS
We recognize that on occasion a student may enroll in a Program and then decide to withdraw. We will permit a substitution to be made for the withdrawing student within one year from that student's enrollment date. A new schedule based on the date of substitution will be issued to the new student. No substitution will be allowed more than one year from the withdrawing student's enrollment date. See the Fee Schedule for the various fees pertaining to substitution.

EXTENSIONS
The schedule of examination due dates that is provided upon enrollment is expected to be followed. When circumstances arise that make compliance with those dates impossible, however, we will grant an extension of time to complete the courses if requested as long as the request is in accordance with the student's company policy.

A six (6) month extension will be granted with no fee and an additional twelve (12) month extension for a fee with a maximum extension of eighteen (18) months beyond the original completion date.
Failure to complete within the maximum extension period will result in the student being dropped from the Program and he or she must then be reinstated to continue.

REINSTATEMENTS
A student who is dropped from the Program for failure to complete within the maximum extension period may be reinstated for a fee upon request. A new schedule allowing for a 12 month completion period will be given to the reinstated student. However, no extension will be permitted to a reinstated student.

CONVERSION
A student may convert from an individual course(s) basis to a full Program by paying the full Program tuition fee plus a Conversion Fee less a credit for the total tuition fee paid for each individual course.

TRANSFERS
When a student terminates employment with a company and wants to continue in the Program which has been paid for by that company, but he or she has not reimbursed the company, AEI will transfer the student's records upon receipt of written notification that the company does not plan to seek a substitute within the prescribed substitution period. A fee will be charged to transfer the student's records. The Extension Fee or Reinstatement Fee may also be applicable.

BOOK REPLACEMENT
AEI textbooks are not available for purchase by anyone other than a student who has completed the respective Program or course or a student who is currently enrolled in the Program or course who needs a replacement book.