Programs & Courses

Designed to help students understand the law that applies to property/casualty insurance claims.

Claims Law Catalog
Enrollment Form

Welcome to American Educational Institute

Dear Insurance Professional,

Our goal at AEI is a simple one to increase professionalism in the insurance industry by providing effective claims law training. With this in mind, our courses are designed to present current legal issues in property, casualty, workers' compensation, and fraud investigation through the use of clearly written text, practical claims examples, and actual court cases. We challenge our students to achieve a thorough understanding of claims law by analyzing the issues presented in our materials. Rather than memorization by rote, our courses encourage students to evaluate and solve problems using applicable principles of claims law and to use these skills in handling their own claim files.

We use an interactive self-study format that allows students to gain valuable feedback from our full-time staff of professional instructors, both by way of written comments to student examinations and one-on-one tutoring using our toll-free line.

Our materials are produced by our staff in consultation with industry and legal experts. These materials are the ONLY source of claims law education that is current and continually updated to ensure only the most recent information is presented. In addition, we publish a quarterly newsletter dealing with current topics of interest to claims professionals.

Everything we do is intended to promote our goal to provide effective claims law education to the insurance industry, and our entire staff is committed to achieving it.

In today's increasingly complex world of claims, one settlement based on insufficient or incorrect information can be costly. Our claims law courses can make the difference between a settlement that is proper and reasonable and one that is inappropriate and costly.

Sincerely,

Amy L. Koernig
President

Students' Comments

"This course is fantastic! I learned a lot, and because it was so interesting, I found myself enjoying the reading and involvement. It makes it a true learning experience having the counselor's comments to review. I wish I had taken this course earlier in my career." 

W.H., Claim Super

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Claims Law Update


Spring, 2015

PERSONAL LIABILITY OF THE CLAIMS ADJUSTER 

When an insured is not satisfied with the adjustment of a claim, the remedy for breach of contract or bad faith usually must be pursued against the insurer and not the claims adjuster who handled the claim. The reason is that these causes of action flow from the insurance policy, which is a contract between the insured and the insurer, not the insured and the claims adjuster. As a result, it is the insurer that is liable to an insured for breaching the terms of the policy or for bad faith. In a recent California decision, while the court followed this general rule, ... 



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